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ABA Billing Services
Credit Balance Resolution Services for Therapy Practices
Unresolved credit balances aren’t just accounting noise – they’re compliance risk and locked-up cash. We help therapy practices clean up credit balances in medical billing, reconcile patient credit balances and payer overpayments, and issue accurate refunds so your A/R is clear, audit-ready, and easy to trust.
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We integrate with 25+
EHR software platforms
Credit Balance Resolution Done Right
Stop letting unresolved credit balances distort your A/R and create compliance risk. Our credit balance services identify true overpayments, apply or refund them correctly, and keep every patient credit balance traceable.
Centralized Credit Balance Intake
We pull all credit balances into one worklist across payers, locations, and dates of service. Each accounts receivable credit balance is verified against the claim, payment, and adjustment history so you’re only working real numbers. No more hidden credits scattered across A/R.
Accurate Adjudication Without Backlogs
Our team reviews every credit balance in medical billing to confirm the true source — payer overpayment, patient credit, posting error, or duplicate payment. We decide whether to refund, apply, or correct, then document the action for clean credit balance resolution.
Root-Cause Analysis and Error Prevention
We don’t just clear credit balances; we show you why they keep happening. By tracking patterns in adjustments, allowances, and payment posting, we flag preventable causes that your team can fix. Over time, that means fewer new patient credit balances and a cleaner A/R.
Audit-Ready Refunds and A/R Cleanup
Every credit balance refund to patients or payers is processed according to policy, logged, and tied back to the original transaction. You get a transparent trail for auditors and leadership that proves compliance. The result is an accurate, trustworthy A/R instead of a ledger full of unresolved credits.
WHY CHOOSE US
Credit Balance Resolution Services That Keep Your Practice Compliant
Sitting on unresolved credit balances in A/R is a compliance risk and a distraction for your team. Cube Therapy Billing’s credit balance services help you clean up accounts receivable credit balances.
End-to-End Credit Balance Investigation
We review each credit balance in medical billing line by line, confirm the balance, and trace the source – patient overpayment, payer adjustment, duplicate posting, or system error – before any action is taken. You get decisions based on facts, not guesses.
Compliance-Driven Refunds & Payment Resolution
Our team follows strict timelines and payer rules to manage patient credit balances and payer overpayments. We handle outreach, approvals, and credit balance refunds so you stay aligned with federal and payer requirements while protecting patient trust.
We don’t just clear balances; we show you why they happened. By analyzing patterns in accounts receivable credit balances and posting rules, we highlight preventable causes and help you tighten workflows so the same issues don’t keep coming back.
Audit-Ready Documentation & A/R Clarity
Every step in the credit balance resolution process is logged—investigation, payer or patient contact, refund, offset, or adjustment. Your A/R reports match reality, your auditors get a clean trail, and leadership finally sees a clear picture of open risk and recovered revenue.
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Total Balance
$4,200
+14%
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Fast, Compliant Credit Balance Resolution
Eliminate unresolved credit balances with transparent investigation, accurate refunds, and audit-ready documentation for every patient and payer credit.
1.49 hrs
Adjudication Turnaround
52%+
Approved Credit Balance
0.7%
Error in Resolved Balances
650+
Providers
WHY CHOOSE US
How We Resolve Credit Balances and Protect Your A/R
Our credit balance services clean up the noise in your A/R so you’re not guessing what’s truly collectible. We investigate every credit balance in medical billing, separate real overpayments from posting errors, and handle each credit balance refund with clear documentation.
We pull all credit balances into one centralized worklist across payers and locations, verify the balance against claim and payment history, and confirm whether it’s a true overpayment or a posting mistake.
For each patient credit balance or payer credit, we identify the source (duplicate payment, incorrect allowance, adjustment error), then decide whether to refund,
We analyze patterns in accounts receivable credit balances to find preventable causes like misapplied adjustments or duplicate postings, then give your team clear fixes
We align your credit balance resolution process with payer and federal timelines, maintain audit-ready logs for every action, and give leadership clear reports on refunded, applied.
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$4,200
+14%
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2k
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What Our Clients Say
Hear from healthcare providers who have transformed their practice with Cube Therapy Billing
★★★★★
“More than billing peace of mind. Their attention to detail raised our clean claim rate to 95%.”
James
Founder from WA
★★★★★
“A lifeline for our growing practice. Their scalable solutions cut our admin workload in half.”
Melissa
CEO from NJ
★★★★★
“Our revenue jumped 40% in six months. Detailed reports and responsive service made all the difference.”
April
Founder & CEO from CA
How do you manage payer credit balance refunds?
For payer overpayments, we validate the credit, match it to contract terms, and follow payer-specific payment resolution services workflows. Refunds, offsets, or takebacks are documented so you have a clean trail for every credit balance refund.
Can you apply credit balances to future claims instead of always refunding?
Yes—where payer guidelines and regulations allow it. Once the credit balance in medical billing is confirmed, we can apply the credit to future charges, reduce open balances, or issue refunds, based on payer rules and your internal policies.
How does credit balance resolution reduce compliance risk?
We keep credit balances from lingering past required timeframes and ensure overpayments are addressed according to federal and payer rules. A complete log of investigations, refunds, and adjustments gives you the documentation auditors expect.
Frequently Asked Questions
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